Privacy Policy
OTECH Plumbing & HVAC LLC (“OTECH”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect personal information including:
- Name
- Phone number
- Email address
- Service address
- Information submitted through website forms, calls, or text messages
How We Use Your Information
We use your information to:
- Respond to service requests
- Schedule appointments
- Send appointment reminders
- Provide project updates
- Send customer support communications
- Improve our services
Mobile Messaging Privacy
OTECH Plumbing & HVAC LLC does not sell, rent, share, or disclose customer mobile numbers or SMS opt-in information with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent information will never be shared with any third parties.
Data Protection
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.
Opt-Out Instructions
You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, no further messages will be sent.
For assistance, reply HELP or contact us directly.
Contact Information
OTECH Plumbing & HVAC LLC
Phone: 703-400-5494
Alternate Phone: 571-306-7666
Email: otech.llc@otechplumbing.com
Terms & Conditions for SMS Messaging
Consent to Receive SMS Messages
By providing your phone number to OTECH Plumbing & HVAC LLC, you agree to receive text messages related to:
- Appointment reminders
- Service updates
- Estimate follow-ups
- Customer support
- Notifications regarding your request
Message Frequency
Message frequency may vary depending on your interaction with our company and your service requests.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Customer Care
For assistance, reply HELP or contact us:
OTECH Plumbing & HVAC LLC
Phone: 703-400-5494
Email: otech.llc@otechplumbing.com
Opt-Out
You may opt out at any time by replying STOP to any text message. After opting out, no further messages will be sent.