How quickly can Otech respond to an emergency?
We offer 24/7 emergency plumbing service and aim to respond within 60–90 minutes for emergencies in Northern
Virginia. Call us anytime at (703) 400-5494.
Do you offer free estimates?
Yes. We provide free, no-obligation estimates before any work begins. If it’s a simple repair, we may even be able to
guide you through it over the phone at no charge.
Are you licensed and insured in Virginia?
Absolutely. Otech LLC is fully licensed to operate in Virginia and carries complete liability insurance and workers’
compensation coverage for your protection.
What areas of Northern Virginia do you serve?
We serve Chantilly, Alexandria, Fairfax, Arlington, Reston, Herndon, Sterling, Ashburn, McLean, Vienna, Manassas,
and surrounding communities throughout the DMV area.
Can you help me troubleshoot a problem over the phone before sending a technician?
Yes — if it sounds like a simple fix, we’ll walk you through it for free. We’d rather save you a service call than have
you pay for something you don’t need.
How much does it cost to unclog a drain in Northern Virginia?
Drain clearing typically ranges from $100–$300 depending on severity and location. We always provide an upfront
quote before starting work.
What brands of water heaters do you install?
We install and service all major brands including Rheem, A.O. Smith, Bradford White, Navien, Rinnai, and more. We’ll
recommend the best option for your home and budget.
Do you do commercial plumbing as well as residential?
Yes. Otech LLC provides both residential and commercial plumbing and HVAC services across Northern Virginia.
What is your satisfaction guarantee?
We stand behind every job with a 100% satisfaction guarantee. If you’re not completely happy with our work, we’ll
come back and make it right — no questions asked.
How do I know if I need a water heater repair or replacement?
If your water heater is over 10–12 years old, showing rust, or requiring frequent repairs, replacement is usually more
cost-effective. We’ll give you an honest assessment.
